Privacy Policy
Privacy Statement
Thank you for visiting and using our Services. Please read this Privacy Policy carefully. This Privacy Policy describes how we use personal information collected on this website. By using and accessing any of the Services, you consent to our collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. Changes to this Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site and take any other steps required by applicable law. How We Collect and Use Your Personal Information What Personal Information We Collect Information We Collect Directly from You In order to provide the Services, we have collected your personal information from various sources over the past 12 months, as listed below. The information we collect and use depends on how you interact with us. In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others. The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. When we use the term “personal information,” we mean information that can identify, relate to, describe, or be associated with you. The following sections describe the categories and specific types of personal information we collect. Information you submit directly to us through our Services may include: - Basic contact information, including your name, address, phone number, and email. - Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number. - Account information, including your username, password, and security questions. - Purchase information, including items you view, place in your shopping cart, or add to your wish list. - Customer support information, including information you choose to include when you communicate with us, such as when you send a message through the Services.
We are committed to protecting your privacy. Only authorized employees within the Company will have access to information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will aggressively investigate any unauthorized actions taken against company computer systems and data, with the goal of prosecuting and/or filing civil proceedings against those responsible.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including service providers who collect information on our behalf, such as:
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your order and provide you with the products or services you requested in order to perform our contract with you.
- When you visit our website, open or click an email we sent you, or interact with our services or advertisements, we or third parties we work with may collect certain information automatically using online tracking technologies (e.g., pixels, web beacons, software development kits, third-party libraries, and cookies). Any information we obtain from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, and are not responsible for the policies or practices of any third parties. For more information, see the “Third-Party Websites and Links” section below. How We Use Your Personal Information Cookies - Provide products and services. We use your Personal Information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for shipping, facilitating any returns and exchanges and enabling you to post reviews.
- Marketing and Advertising. We use your Personal Information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, SMS or postal mail, and showing you advertisements for products or services. This may include using your Personal Information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your Personal Information to detect, investigate or take action in response to possible fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
- Communicating with You. We use your Personal Information to provide you with customer support and to improve our Services. This is in our legitimate interests to respond to you promptly, provide you with efficient services and maintain our business relationship with you. Like many websites, we use cookies on our Site. For specific information about the cookies we use to power our stores through Shopify, please see https://www.shopify.com/legal/cookies. We use cookies to support and improve our Site and Services (including remembering your actions and preferences), to run analytics and better understand how users interact with the Services (in our legitimate interest in managing, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor our services, products, and advertising on our Site and other sites. Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Keep in mind that removing or blocking cookies may have a negative impact on your user experience and may cause some of the Services, including certain features and general functionality, to not work properly or be unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for lawful purposes in accordance with this Privacy Policy. Such circumstances may include: - With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide you with services and advertising. We use Shopify to support personalized advertising on third-party services. Our business and marketing partners will use your information in accordance with their own privacy statements.
- When you direct, request, or otherwise consent for us to disclose certain information to third parties, such as to send you products with your consent or through your use of social media widgets or login integrations.
- With our affiliates or other companies within our corporate group for our legitimate interest in operating our business successfully.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Service, our rights, and the rights of our users or others. In the past 12 months, we have disclosed the following categories of Personal Information and Sensitive Personal Information (indicated by an *) for the purposes described above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”: Categories: - Identifiers, such as basic contact information and certain order and account information - Commercial information, such as order information, shopping information, and customer support information - Internet or other similar network activity, such as usage data Categories of recipients: - Vendors and third parties who provide services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers) - Business and marketing partners - Affiliates We do not use or disclose Sensitive Personal Information to infer characteristics about you. Categories of Personal Information - Identifiers, such as basic contact information and certain order and account information - Commercial information, such as records of products or services purchased and shopping information - Internet or other similar network activity, such as usage data Categories of recipients - Business and marketing partners User-generated content Third-party websites and links In the past 12 months, we have “sold” and “shared” (as these terms are defined in applicable law) Personal Information for the purpose of engaging in advertising and marketing activities, as follows. The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and accessible to anyone. We cannot control who has access to the information you choose to provide to others, nor can we ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make public, nor for the accuracy, use or misuse of any information you disclose or receive from third parties. Our Website may provide links to websites or other online platforms operated by third parties. If you click on a link to visit a website that is not owned or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms and may not be used by us or third parties without restriction. Our inclusion of such links does not in itself imply our endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed on the Services. Children's Data: The Services are not intended for use by children, and we do not knowingly collect personal information from any child. If you are a parent or guardian of a child who has provided us with their personal information, you may request deletion of that information by contacting us using the contact information listed below. As of the effective date of this Privacy Policy, we have no actual knowledge that we have “shared” or “sold” (as these terms are defined in applicable law) the personal information of individuals under the age of 16.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.