Shipping Policy
1. Type of Transport
Delivery time: delivery within 24 hours of placing an order, urgent orders cannot be delivered during holidays.
Orders and shipments
All orders are processed, verified, quality checked and packaged within 24 hours.
If there is a delay, such as the delay of the product to the warehouse on the same day, the logistics problem cannot be delivered in time, etc., we will contact you in time by email.
Holiday orders, we will process them for you within 72 hours. For urgent orders, you can contact us in the mail, and we will process your order in time.
During the transportation, we will follow up the logistics in time, and tell you the transportation method and order number of the product in time when shipping. If there are problems with the product during transportation, such as such as Lost, we will inform you in time. And reissue it for you in time. Please rest assured that we will keep track of your logistics information until you receive it.
The express companies we cooperate with and commonly used are: FEDEX、
UPS. We do not support the designated courier company.
2. Shipping
This website is mainly for the United States
Our system automatically calculates the shipping fee based on your delivery address, the weight of the cargo, and the selected delivery timeframe.
Please note that expedited shipping services are currently unavailable. However, we are committed to processing your order as promptly as possible.
Barring public holidays, your order will be delivered within 3-7 business days from the date of submission.
Special Notice:
We regret to inform you that we do not currently offer shipping to the following locations:
U.S. States: Hawaii and Alaska
U.S. Territories: Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, Palau, Federated States of Micronesia, and the Marshall Islands
Military Addresses: APO/FPO/DPO addresses, including AA (Armed Forces Americas), AE (Armed Forces Europe), and AP (Armed Forces Pacific)
We apologize for any inconvenience this may cause and appreciate your understanding.
If delivery is not possible or shipping costs are too high, we will contact you via email to assist you in cancelling your order.
No Sales Tax.
3. Update order delivery
If you want to change the address before the product is sent, you can contact us in the email, we know the information of your order update, and we will deliver the goods to you according to the accurate address. If you don't want the product or want to change to another product before sending it, you can contact us and we will cancel the order for you.
Please note that for security and logistical reasons we are unable to change the delivery address for orders already in transit.
4. Item never delivered / lost in transit
If you never received your purchase, rest assured that we will resend you a new, undamaged item. In the case of a lost package, we will contact the logistics company and you will definitely receive your purchase.